Employer responsibility and HR styles
HR and the law

• the employers duty of care and employee rights
• contracts, terms and conditions
• health and wellbeing
• policies and procedures
• powers of the employment tribunal
• powers of regulators
• vicarious liability and reputation risk

The HR role – compliant enabler

• business relevant HR
• organization values, culture and ‘the moral conscience’
• support for senior management
• support for line managers: different models
• influence and giving internal advice

HR professionalism and conduct

• model behavior and styles
• impartiality and objectivity
• consistency and discretion
• emotion and pastoral care
• confidentiality

Inclusive workplaces

• inclusion and recruitment
• gender, race, disability, age, religion and sexual orientation
• flexibility: health, family and care
• promoting and retaining diverse talent
• awareness of bias
• bullying and harassment

Collecting, using and retaining data

• what is employee data?
• storage and access
• how you can, and cannot, use personal data
• employee rights to privacy, access to data and consent 

Key functions and legal risk

• Performance, development, commitment and reward
• how HR can drive performance
• the pitfalls of a performance management process that is not adhered to
• recognising good performance
• development needs: conversations and actions
• under performance or misconduct?

Complaints, grievances and investigation

• HR impartiality
• evidence and reasonableness
• when informality becomes formal
• encouragement, correction or termination
• appeals

Business change, HR and pragmatism

• staff communication
• identifying the HR issues in an organization or acquisition
• consultation; purpose and requirements
• distinguishing between individual and collective consultation and approach to both

Difficult issues

• firm management or bullying?
• misconduct or capability?
• overlapping processes
• multiple grievances
• reasonable adjustments: duty and options
• difficult conversations: approach and preparation
• long-term absence and mental ill-health
• subject access requests

Making a difference (group discussion) 

• what the best HR people do: from a compliance perspective

Training and skills development 

• The Skills Development Act 
• Workplace skills plans 
• Claiming from the Setas