Course Objectives

Leadership expertise is the single most important factor in the advancement and success of your management career. This course will ensure that you take your personal leadership style and competencies to new levels of success. The course is designed for managers who wish to find their own voice and deepen their management and leadership expertise.

Good leadership ability coupled with solid management skills can have a significant impact on your workplace effectiveness and consequent career advancement. Without these core competencies under control, the workplace can be an extremely harsh environment. Leadership and management skills can be developed and to assist managers with achieving their ultimate career goals and in being more effective and productive in their organisation. The aim of the leadership course is to strengthen your current management and leadership skills with a more advanced and defined leadership capability.

This course has been designed to enhance and build on your current management and leadership competencies. It will help all managers and leaders develop the essential skills to influence and motivate their staff to achieve exceptional performance. Leadership is built on solid management skills. This foundation provides the essentials necessary for supporting and sustaining your management qualities and performances. Maintaining a balance between achieving results and developing your people is the key to successful management. This course increases your awareness of your current leadership style and abilities. You will also appreciate the impact your leadership style has on those who work with you.

Course Outcomes

Understand a range of leadership skills

  •  Use the skills and processes presented and techniques to improve the quality of leadership
  • Explain the benefits of having effective leadership in the organization

Leaders are creating & communicating meaning

  •  Leaders can make the important things clear
  • Leaders can make the meaning of the organization clear through the mission and vision that they communicate
  • Leaders are clear and targeted on achieving the Mission

Leaders have an external focus

Great leaders look outside their organization at:

  • Threats
  • Opportunities
  • Benchmarked Information
  • Happy & Loyal Customers

Leaders have a genuine caring about people

Great leaders want to:

  • Know their people
  • Show that they care about their people
  • Involve their people
  • Trust and value their people
  • They provide Motivation
  • They provide Inspiration

These leadership skills allow ordinary people within the organization to produce extraordinary results over the long term

Understanding leadership 

  • Leadership is the essential ingredient that turns visions and plans into reality
  • Effective leaders harness the energies and gain the commitment of their people towards great achievements

What makes an effective leader?  

The factors that make an effective leader can be classified under three headings:

  • Traits or characteristics they exhibit
  • Behaviours that they show
  • Situations they find themselves in

Course Modules

  • What is Leadership?
    • The roles and qualities of leadership
    • Leadership and Emotional Intelligence
    • The distinction between management and leadership
    • Leaders and ongoing development
  • Deepening self awareness
    • Personality Test
    • Courage and fear – key drivers of behaviour
    • Creating a legacy
    • Success principles of leadership
    • Staying focused on your core genius
    • Drawing up your personal goals and action plan
  • Leadership Theories:
    • Trait Leadership theory
    • Behavioural Leadership theory
    • Task behaviour and people behaviour
    • Situational Leadership theory
    • De Bono’s Creative Thinking
  • Understanding your staff: competence and motivation 
    • Appropriate styles for different employees
    • Servant Leadership theory
    • Why leaders develop their employees
    • Becoming a mentor and coach
  • Communication 
    • Giving feedback
  • Motivating your staff
    • Delegation
    • Degrees of delegation
    • Leading teams
    • Dimensions of team effectiveness
    • Leading change
  • The disciplinary meeting   
  • Managing conflict
  • Decision making  
    • The (ORI) Problem solving method


This course is accredited by the Services SETA, and material covers unit standards 15224 at NQF Level 5 worth 4 credits and 120300 at NQF Level 5 worth 8 credits

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