Exclusive PAs and Secretaries Workshop & Retreat

R14,800.00

The above registration fee includes all the training material, lunch, and refreshments. Fees do not include accommodation and transport.

Please fill in and submit by fax or email to reserve your seat(s) Fax: 086 567 7606 email: info@jamelacon.co.za
Payment is required in full 10 Days from date of invoice. All payments to be made directly to Jamela Resources Consulting (Pty) Ltd. No seats will be reserved unless Jamela Resources Consulting (Pty) Ltd receives a signed registration form. Jamela (Pty) Ltd reserves the right to alter, add or subtract from the content and to change the speakers, topics dates and venue if required. 

Cancellations Cancellations made within 7 days of the date of invoice of the above mentioned event will be subject to a 100% cancellation fee. There will be no refunds. Cancellations received in writing no later than seven working days prior to the event will entitle delegates to receive a full credit to be used at Jamela Resources Consulting (Pty) Ltd (Valid for up to 12 calendar months from the date of issuance). 

Delegate Substitutions Delegate substation is welcome. Please inform Jamela Resources Consulting (Pty) Ltd of the new name for registration purposes. Jamela Resources Consulting (Pty) Ltd is not responsible for any loss or damage as a result of substitution, alteration, cancellation, or postpone of an event due to circumstances beyond our control, delegate will be credited to a future alternative of similar event to the same Rand value. This credit will be valid of up to 12calendar months from the date of issuance.

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Description

Course Objective

This three days programme aims to celebrate and appreciate the role played by secretaries and PAs in the day to day operations of an organization as well as refresh the minds of personal assistants, secretaries and all administrative personnel by offering a short but surprisingly thorough and effective refresher course on the essential skills and techniques of an administrative official

Course Modules

Day 1 Workshop

  • Understanding the role of the modern PA
  • Managing & organising your boss
  • Comprehensive executive travel planning
  • Mastering email & diary management
  • Tips for taking minutes/action points
  • Effective meeting planning
  • Time management & prioritisation
  • Office intelligence
  • Explore new ways of thinking to bring balance and purpose to your life and work

Day 2 :  Spa 

  • Spa Treatment in the Morning
  • Afternoon Game Drive, Braai, Cocktail
  • Dinner @ Carnivore Restaurant
Day 3 Workshop Conclusion
  • Etiquette in communication
    • Telephone courtesy
    • Applying telephone courtesy
    • Using voice mails and speakerphones
    • E-mail etiquette
    • Using subject lines and e-mail signatures
    • Composing the body of e-mail messages
  • Business functions
    • Attending business functions
    • Identifying types of business functions
    • Following etiquette at business functions
    • Business dining
    • Identifying table settings at formal dinners
    • Following etiquette for business dining
    • Handling utensils and napkins
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